The Mayor’s Office of Community Relations and Services (MOCRS) serves as Mayor Adrian Fenty’s primary constituent services organization by providing rapid, complete, coordinated, and documented responses to constituent requests, complaints, and questions. This office is the top-of-mind resource for the community as it provides a direct link between District residents, their Mayor, and the Government of the District of Columbia.

MOCRS is comprised of two divisions: Community Relations and Community Services.

 

The Community Relations/Outreach cluster promotes Mayoral initiatives such as town hall meetings, neighborhood walkthroughs, civic association meetings and other external events designed to enhance the Mayor’s presence in the community. The Community Services cluster coordinates multi-agency service delivery by placing accountability with a single point of contact at the point of service - the community requesting services.

The two-fold goal of the Mayor’s Office of Community Relations and Services is to improve the quality of life for District residents by ensuring that all communities are clean, safe, healthy, and economically vibrant and to assist the city government in providing coordinated and scheduled delivery of high-quality basic services for every resident, visitor, and business owner.

 

To learn more about MOCRS, select one of the following links: