| Operation Fix-It and Fight Back
The two-fold mission of the Community Services component of the MOCRS is to rebuild citizen trust in government by ensuring citizens have a voice in setting city and community priorities; and to deliver high quality services in every neighborhood through multi-agency collaboration. The Outreach and Services Specialist (OSS) works with residents to identify and prioritize problem areas in a given ward. The OSS then coordinates with Core Team agencies to develop "workplans" and assign resources to tackle the neighborhood issues.
In order to make a problem area clean, safe and sustainable for residents, it is important that the community be involved in improving the area. In forming a government/citizen partnership, a workplan is created that sets specific tasks, goals, and timelines for each agency.
Problem areas are classified as “Crime Reduction Hot Spots” or as “Persistent Problem Areas” (PPA). Through Mayor Fenty’s “Operation Fight Back” and “Operation Fix It” programs, the Mayor’s Office of Community Relations and Services works hands-on with other agencies to bring remedy to such problem areas.
To schedule a Fix-It, please contact your Ward's Outreach and Sevices Specialist.
Fixt-It/Fight Back Schedule
Ward 1: Wednesday 10:00 am – 12:00 pm
Ward 2: Wednesday 1:00 pm – 3:00 pm
Ward 3: Tuesday 1:00 pm – 3:00 pm
Ward 4: Wednesday or Friday
Ward 5: Tuesday, 10:00 am
Ward 6: Wednesday, 10:00 am – 12:00 pm
Ward 7: Thursday, 10:00 am
Ward 8: Thursday, 1:00 pm – 3:00 pm
Operation Fight Back
365 Days of Constituent-Focused Problem Solving
In order to make a problem-area clean, safe and sustainable for residents, it is important that the community be involved in improving the area. Initiated by the Metropolitan Police Department, “Operation Fight Back” is Mayor Adrian M. Fenty’s multi-agency initiative aimed at abating areas where crime, blight, and compliance issues affect the quality of life for District residents, business owners and visitors. The Mayor’s Office of Community Relations and Services is responsible for coordinating the multi-agency participation needed for Fight Backs to be successful.
Operation Fix It
365 Days of Constituent-Focused Problem Solving
In order to make a problem-area clean, safe and sustainable for residents, it is important that the community be involved in improving the area. “Operation Fix It” is Mayor Adrian M. Fenty’s multi-agency initiative aimed at abating areas where crime, blight and compliance issues require participation from more than one DC Government agency. “Fix Its” usually cover a 2-3 block radius and are aimed to improve the quality of life for residents, businesses and patrons.
Outreach and Services Specialists (OSS) work with residents to identify and prioritize problem areas in a given ward. NSCs then coordinate the efforts of the other District Government agencies on its Core Team to develop a multi-coordinated agency strategy designed to solve the problems and assign agency resources needed to abate these issues.Through Mayor Fenty’s “Operation Fix It” programs, the Mayor’s Office of Community Relations and Services works hands-on with other agencies to bring remedy to such problem areas.
For photos see the following:
| 
