ocrs: Operation Fix-It
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Operation Fix-It

The two-fold mission of the Community Services component of the MOCRS is to rebuild citizen trust in government by ensuring citizens have a voice in setting city and community priorities; and to deliver high quality services in every neighborhood through multi-agency collaboration.

The Outreach and Services Specialist (OSS) works with residents to identify and prioritize problem areas in a given ward.  In order to make a problem area clean, safe, and sustainable for residents, it is important that the community be involved in improving the area. The OSS then coordinates with Core Team agencies to develop "workplans" that set specific tasks, goals, and timelines for each agency to tackle the neighborhood issues.

Problem areas are classified as “Crime Reduction Hot Spots” or as “Persistent Problem Areas” (PPA). Through Mayor Fenty’s  “Operation Fix It” program, the Mayor’s Office of Community Relations and Services works hands-on with other agencies to bring remedy to such problem areas.  

Operation Fix It 
365 Days of Constituent-Focused Problem Solving

 “Operation Fix It” is Mayor Adrian M. Fenty’s multi-agency initiative aimed at abating areas where crime, blight, and compliance issues require participation from more than one DC Government agency. “Fix Its” are coordinated weekly by the Outreach and Services Specialists and cover a 2-3 block radius with services including graffiti removal, street cleaning, alley repair, weed trimming, illegal dumping, abandoned auto removal, building inspection and much more. "Operation Fix-It" aims to improve the quality of life for residents, businesses and patrons.

To schedule a Fix-It, please contact your Ward's Outreach and Sevices Specialist.

Fixt-It Schedule

Ward 1: Wednesday, 10am – 12pm
Ward 2: Wednesday, 1pm – 3pm
Ward 3: Monday 12pm – 2pm
Ward 4: Thursday, 9am-11am
Ward 5:  Monday, 9am- 11am
Ward 6: Tuesday, 9am – 11 pm
Ward 7: Friday, 10am-12pm
Ward 8: Tuesday, 12pm – 2pm


For photos see the following: